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Inclusions & Exclusions

Services - Inclusions & Exclusions

Electrical Safety Checks

Inclusions

  • Free call-outs to investigate electrical faults that are related to works carried out during the electrical safety check.

  • Free quotes for electrical works required to achieve compliance (upon request).

  • If any electrics inspected during the safety check are deemed dangerous, they will be made safe on-site, and a quote will be provided for rectification works.

Exclusions

  • Appliance breakdowns.

  • Air-conditioner servicing/repairs.

  • Servicing of inaccessible power points, light switches, lights, etc.

  • Rectification works/call-outs if a landlord declined recommended repairs/advice on their property.

  • Plastering/painting damaged areas where electrical works were carried out.

Gas Safety Checks

Inclusions

  • Free call-outs to investigate a gas issue that is related to works carried out during the gas safety check.

  • Free quotes for gas works required to achieve compliance (upon request).

  • If anything found as part of the gas inspection is deemed dangerous, it will be made safe on-site and a quote will be provided for rectification works.

Exclusions

  • Appliance breakdowns.

  • Servicing of inaccessible gas appliances.

  • Rectification works/call-outs if a landlord declined recommended repairs/advice on their property.

  • Plastering/painting damaged areas where gas works were completed.

Smoke Alarm Safety Checks

Inclusions

  • Free call-outs for faulty smoke alarms.

  • Free like-for-like replacement of non-compliant smoke alarms.

  • Free relocation of 9V battery smoke alarms if in non-compliant locations.

  • Installation of 9V smoke detectors if temporarily required in a location (available only with the Property Compliance Subscription).

  • 9V Battery replacements (available only with the Property Compliance Subscription).

Exclusions

  • Relocation/installation of 240V smoke alarms if in non-compliant locations.

  • Replacement of excess smoke alarms.

  • Plastering/painting damaged areas where old smoke alarms were located and removed.

  • Custom-ordered smoke alarms required to maintain interconnection of certain smoke alarm brands.

  • Replacement of smoke alarms that have been tampered with or removed intentionally by tenants/landlords.

Switchboard Upgrade

Inclusions

  • Removal of old fuses, circuit breakers and old switchboard enclosure (including single-pole enclosures for newly installed circuits or RCDs protecting circuits on fuses)

  • Installation of new switchboard enclosure with new main switch and RCBOs for circuit protection.

  • Installation of heat shrink sleeving for any active, neutral or earth cabling in switchboard where applicable.

  • Switchboard inspection and certificate from ESV and electrical inspector.

  • All switchboard circuitry comes from Clipsal, a trusted company that meets RCSC's high standards. If Clipsal is unavailable or unable to be used, RCSC will use an equivalent brand with an equally good reputation.

Exclusions

  • MAINS UPGRADE OR MAINS BOX UPGRADES:

    • If a mains upgrade is required, new 16mm mains cables shall be run to a new fused mains box with 100A capacity to meet requirements (if overhead feed).
    • If a new switchboard enclosure doesn't fit inside the meter enclosure due to the meter panel being too large, a new meter panel or meter box will have to be installed. If the mains cables do not meet proper requirements, this may include a mains upgrade and a new fused mains box (if overhead feed).
  • ADDITIONAL SWITCHBOARD CIRCUITRY:

    • Any additional switchboard circuitry, such as 3-phase RCBOs, contactors, doorbell transformers, or surge protectors, will be reused in upgrades. If new switchboard circuitry is required, additional costs may apply.
  • ADDITIONAL WIRING OR CABLING RECTIFICATION:

    • Any additional wiring or rewiring of electrical circuits that fail any testing after the switchboard is completed or if any faults arise that cannot be rectified.
    • Any electrical circuit wired in the incorrect cabling size will be rewired to meet cabling requirements. This may include rewiring entire circuits.
  • REPLACEMENT OF ELECTRICAL ITEMS OR APPLIANCES:

    • After a switchboard upgrade, some electrical items such as lighting, power points or appliances may have faults that were not previously detected due to a lack of circuit protection. RCBOs provide additional protection which can cause some items that were working before to present with faults, resulting in their needing to be replaced. While some repairs can be as simple as replacing a blown light globe or transformer, other problems can be signs of an underlying issue within a larger appliance that requires additional work.

Property Compliance Subscription - Inclusions & Exclusions

Property Compliance Subscription - Inclusions

Electrical Inclusions

  • Free call outs to investigate an electrical fault that is related to works carried out during the electrical safety check.
  • Free quotes for electrical works required to achieve compliance (upon request).
  • If any part of the electrical inspection is deemed dangerous, it will be made safe on site and a quote will be provided for rectification works.

Gas Inclusions

  • Free call outs to investigate a gas issue that is related to works carried out during the gas safety check.
  • Free quotes for gas works required to achieve compliance (upon request).
  • If any part of the gas inspection is deemed dangerous, it will be made safe on site and a quote will be provided for rectification works.

Smoke Inclusions

  • Free call outs for faulty smoke alarms.
  • Free like-for-like replacement of non-compliant smoke alarms.
  • Free relocation of 9 V battery smoke alarms if in non-compliant locations.
  • Installation of 9 V smoke detectors if temporarily required in a location.
  • 9 V Battery replacements.

Property Compliance Subscription - Materials Inclusion

Electrical Safety & Compliance Service

Standard Switch Replacement
  • Light Switches (1 - 4 Gang)
  • Architrave Switches (1 - 2 Gang)
  • 10A Switch Mechanisms
Standard Socket Outlet Replacements
  • Single Power Point
  • Double Power Point
  • Double Power Point with 10A Appliance Switch
Standard Switchboard Items
  • 10A-40A Circuit Breakers
  • 40A RCD Safety Switches
  • 10A-32A RCBO (Residual current operated Circuit Breaker with Overcurrent protection)

Gas Safety & Compliance Service

Heating & Hot Water Units
  • Temporary heaters (until the main source of heating is repaired/replaced) Reconnection of loose ductwork when accessible
  • Reconnection of loose ductwork when accessible
  • Minor flue adjustments
  • Silicon-worn deck tights
  • Connection of loose ductwork
  • Installation of thermocouples if required
  • Replacement gas control valve if required
  • Alteration of PTR drain line
Cooking
  • Restrain installation for free-standing cookers
  • Minor adjustments to gas regulator
  • Minor leg adjustment for free-standing cookers
  • Lagging of exposed PEX pipework with UV-approved lagging up to 1 meter.