Frequently Asked Questions
Welcome to our FAQs
We've put together answers to common questions about appointments, electrical, gas and smoke alarms safety checks, and switchboard upgrades. We aim to provide clear and straightforward information to help you understand these services and make informed decisions.General FAQ
When can I book an appointment for?
How long do appointments take?
How should I prepare for my appointment?
What are the potential risks of not conducting routine eletrical, gas, and smoke alarm safety checks?
Smoke Alarm Safety FAQ
Whose responsibility is it to maintain smoke alarms in rental properties?
Are landlords required to hire a contractor for smoke alarm maintenance?
How many smoke alarms are needed in residential properties?
Is smoke alarm maintenance just about replacing batteries?
How often should I have a smoke alarm safety check performed?
Is the service applicable to 240 V hard-wired smoke alarms?
What type of smoke alarms will be installed if my alarms are replaced?
Electrical Safety FAQ
What's an electrical safety check, and how often is one necessary?
Who's responsible for ensuring that my rental property has recently undergone an electrical safety check?
Who's authorised to perform an electrical safety check?
What areas will the electrician need access to?
Why do I need to have an electrical safety check performed?
How often should I have an electrical safety check performed?
What does an electrical safety check involve?
Can I perform an electrical safety check myself?
How long does an electrical safety check take?
Are there any signs that indicate I need an electrical safety check?
How much disruption does an electrical safety check cause to my day?
Do I need to be present during the electrical safety check?
Gas Safety FAQ
What is a gas safety check, and how often should one be performed?
Who's responsible for conducting gas safety checks in rental properties?
Who's authorised to conduct a gas safety check?
What does a gas safety check involve?
How long does a gas safety check take?
Can I perform a gas safety check myself?
What should I do if I smell gas in my home?
How much disruption will a gas safety check cause to my day?
What's carbon monoxide, and why is it dangerous?
What appliances can emit carbon monoxide?
What are the consequences of not having regular gas safety checks?
Why is my PTR line non-compliant?
What does it mean if my heat exchanger is cracked?
What's negative pressure?
What's the difference between safety-critical and non-safety-critical non-compliance?
Why do I need to relocate my gas appliance regulator?
Why was the heater in my roof not serviced as part of the safety check?
Caravan Gas Compliance FAQ
What does a gas safety check for a caravan involve?
Why is gas safety compliance important for my caravan?
Who's qualified to conduct a gas safety inspection in a caravan?
How often should I have my caravan's gas system inspected?
What preparations do I need to make for a caravan gas safety inspection?
Are there any rules about storing gas in a caravan?
What happens if my caravan fails the compliance check?
How do different types of gas affect caravan compliance?
What specific safety devices are checked during a caravan gas compliance inspection?
How important is caravan ventilation for gas compliance?
Electrical Switchboard Upgrade FAQ
What's a switchboard, and why is it essential to upgrade it?
What are the key changes introduced in the new regulation, and how do they impact switchboard upgrades?
How do I know if my switchboard needs an upgrade to comply with the new regulation?
What are the potential consequences of not upgrading my switchboard?
Can I upgrade my switchboard on my own, or do I need to hire a licensed electrician?
How often should I upgrade my switchboard to ensure compliance with the latest regulations?
The FAQs above offer broad insights into key safety protocols for certain services based on Victorian rules and laws related to safety in residential rentals.